Refund Policy
Last updated: June 28, 2026
We want you to be confident before you pay — and happy after.
Try it free for 14 days first
Every feature of NotchPilot is free to use for 14 days before any purchase, with no account and nothing to cancel. We strongly encourage using the trial to make sure the app fits your Mac and workflow before buying.
Refunds after purchase
If you buy a license and aren't satisfied, you may request a full refund within 14 days of purchase, no questions asked. (Customers in the EU/UK keep any additional statutory rights that apply to them.)
How to request a refund
Email runyan001@e.ntu.edu.sg from the address you used to buy, or use the order link in your Lemon Squeezy receipt. Refunds are issued by Lemon Squeezy (our Merchant of Record) back to your original payment method, typically within a few business days.
Questions
Anything unclear? Reach us at runyan001@e.ntu.edu.sg and we'll help.
Template, not legal advice. Replace runyan001@e.ntu.edu.sg, and keep the window consistent with what you configure in Lemon Squeezy. EU/UK distance-selling rules may grant additional rights for digital goods.